Privacy Policy

Atlantic Promotions Inc. respects its customers and their right to privacy.

This privacy policy describes the personal information we may collect from you, the purposes for which we collect it and how we use it.
In addition, this policy outlines the choices you have regarding the collection and use of your personal information.

When you use the www.starfrit.com website or purchase products online, you accept the terms and conditions of this policy. This policy may be modified, supplemented or updated without notice other than posting the new terms. If you use our site after a new version of this policy has been posted, you indicate your acceptance of the changes and are bound by those changes. It is your responsibility to review this Policy regularly.

TYPE OF INFORMATION COLLECTED:

You provide personal information when you place an order, communicate with us by telephone, e-mail or otherwise, fill out a form to enter a contest, provide purchase data for our statistics, register your product warranty on our site, etc. Some information is essential in order to serve you better.
Some information is essential in order to serve you; it is marked with an asterisk on the web. Other information is optional and you provide it only if you wish. For example, your choice to receive our special offers or promotions. These fields are not marked with an asterisk.
In general, you must provide personal information such as:

• Your name
• Your postal or e-mail address
• Your telephone numbers
• Your credit card information
• And, if you agree, information relating to your household, your personal preferences and to answer surveys if applicable.

WHY WE COLLECT THIS INFORMATION

• To process your order properly and answer your questions about the status of your order
• To keep in touch with you and provide you with ongoing personalised service, if you so choose.
• Communicate with you by post, e-mail, SMS (text message) or otherwise
• Find out more about your purchasing preferences
• Improve our customer service and our products.

Please note that you are free to choose not to receive advertising material at any time. Simply do not tick the boxes to this effect either when registering your guarantee (at the end of the form) or when making your payment.

We do not sell or rent your personal information to third parties; we do not disclose your personal information unless required to do so by law, in connection with legal proceedings, or in response to a request from law enforcement authorities.

HOW IS YOUR PERSONAL INFORMATION PROTECTED?

First and foremost, we require that each PAI INC. employee, agent or representative sign a confidentiality agreement and undertake to comply with this policy.
We have also adopted appropriate computerized measures to preserve the confidentiality of personal information and protect it against theft or loss, as well as unauthorized access and disclosure.

So you can shop with confidence.

SMS (TEXTO)

We may use your telephone number to send you SMS messages containing important information about your orders, updates about our products and services, and special promotional offers. These messages are sent in compliance with current data protection laws and only if you have given your prior consent. You can always unsubscribe from these communications by following the instructions provided in each message or by contacting our Customer Service department. Your choice to stop receiving SMS messages will not affect your ability to use our services.

COOKIES

A cookie is a small file that asks permission to be placed on your computer. Once you accept, this file is used to analyze web traffic and lets you know when you visit a particular site. They keep a record of your browsing on our site and enable web applications to personalize navigation according to your preferences.
In general, cookies allow us to offer you an improved browsing experience and to better understand the products that interest you from our range.

In general, cookies enable us to offer you an improved browsing experience and to better understand the products that interest you in our range.

You can accept or reject cookies at any time. Most web browsers accept cookies by default, but you can change the settings to suit your preferences. However, by deactivating cookies, you do not take advantage of optimal browsing on our website.

PERSON RESPONSIBLE FOR THE PROTECTION OF PERSONAL INFORMATION

Policies and practices governing the governance of personal information are critical to the sound management of personal information. The person in charge of ensuring that these policies and practices are implemented is Patriq Chénier, who can be reached at [email protected].

If you have any questions, you can reach us at any time at our Consumer Services Department at 1-800-361-6232 or write to us at the following address
[email protected]